#EMAIL RECEIPT FOR PURCHASE MAC STORE SERIAL NUMBER#
#EMAIL RECEIPT FOR PURCHASE MAC STORE SOFTWARE LICENSE#
#EMAIL RECEIPT FOR PURCHASE MAC STORE CODE#

You’ll need to provide your product serial number or order number. Visit the Gift Returns page and follow the instructions. Apple Store, or by contacting Customer Service at 1-80. Items ordered online from Apple that arrived damaged or are incorrect can be returned to any U.S. These items cannot be exchanged in store they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy). The only exchange exceptions are personalized items (such as engraved iPhone, iPad, or AirPods) and Macs that have been custom-configured. It's a good idea to check if a product is in stock by visiting and then seeing if it's available for pickup at a store nearby. Item exchanges are, of course, subject to in-store product availability. If you purchased your item from Apple in the U.S., you can take it to any U.S.

Products paid for using your Apple Account Balance will be refunded to your Apple Account Balance.

If you’d like us to send you a physical Apple Gift Card by mail, ask the representative helping you.

Refunds on products purchased from Apple using an Apple Gift Card (or previous generations of Apple gift cards) will be issued to you as an Apple Gift Card by email.

Please contact the card-issuing bank with questions about when the credit will be posted to your account.

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request.

The way your refund is processed depends on your original payment method: If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancellation request. Once we receive your item, a refund is initiated immediately. Please contact your Business Team to initiate a return for orders shipped directly to your business. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator. Your refund will be processed at that time. An Apple Specialist will assist you with your return. You can always return the item to any U.S. įollow the aforementioned instructions to initiate your return.

#EMAIL RECEIPT FOR PURCHASE MAC STORE CODE#

Locate the commodity code of your item at. Puerto Rico:Īdditional steps are required when shipping an item over $2,500 from Puerto Rico to the continental United States: You can either schedule a pickup with the carrier or drop off the package at any of the carrier’s locations. We recommend using the original packaging if you are returning a computer. If you’re shipping multiple boxes, use the Print Return Label button again to print new labels for each box. Next, read the instructions and select the Print Return Label button to print your shipping and any required hazmat labels. On the next page, confirm the items from your order that you’d like to return and select the Initiate Your Return button. From there, use the Start a Return link below your item and then click the Get Started button. Select an item to go to the order details page. To return an item to Apple, sign in to your Order Listing page with your Apple ID and password.Īfter you sign in, you will see the items from your recent orders. Please contact your provider for more information. Returning your iPhone or iPad may not automatically cancel or reset your wireless account you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Wireless carriers have different service-cancellation policies. iPhone and iPad Returns - Wireless Service Cancellation

#EMAIL RECEIPT FOR PURCHASE MAC STORE SOFTWARE LICENSE#

Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken. *You can return software, provided that it has not been installed on any computer.

Apple Developer products (membership, technical support incidents, WWDC tickets).

Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards).

Software Up-to-Date Program Products (software upgrades).

There are some items, however, that are ineligible for return, including:

Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.

You have 14 calendar days to return an item from the date you received it.

There are a few important things to keep in mind when returning a product you purchased online from Apple:

Email receipt for purchase mac store